Global hire & services Expansion into Cairns

Thursday 15 August 2013 @ 14:54

Local owners delivering customer focused support for local businesses is the recipe for success for Darren Morrison and Ryan Creighton, the owners of Global Hire & Services in far north Queensland. In fact, the magic formula has been so successful that the original Townsville branch has been complemented with a new branch in Cairns.

Business partners Darren Morrison and Ryan Creighton are well trained and experienced operators in the access hire industry. Having worked for some of the big national companies, the duo went out on their own in January 2010.

Both originally from Far North Queensland, Darren Morrison heads up the Townsville operation, while Ryan manages the new Cairns branch.

While the Townsville branch is predominantly access equipment the team at Global identified an opportunity in Cairns for a broader audience. As the Cairns access market is smaller, the Global team decided to open a branch incorporating both General Rentals and Access Equipment, a winning combination for this regional centre.

“Our decision to move into the Cairns market centred on the lack of a genuine local, independent hire company in this region; the same opportunity that we identified in Townsville,” Ryan said. “And once again Genie has been a wonderful support to our expansion effort. Like Townsville, the Cairns branch has a solid line of access equipment.”

The Cairns general hire division of the business is fairly typical of a company supplying both the building trade and weekend DIY customers.

“Our approach has certainly been one where we can give the trade industry instant solutions to their problems. Many of our customers are local blokes just like us. We support them well and they in turn support us.”

Genie has played a big part in the company’s development and now the expansion phase of Global Hire & Services. “There is a lot to like about the Genie® brand. Their products are first rate and their aftermarket support is the best in the business. When it comes to parts and service, Genie understands that FNQ is a long way from Brisbane and work hard to ensure problems are rectified really quickly.”

If growth and diversification are worthwhile business objectives, then Global Hire & Services can be justifiably proud of their achievements to date. And the future is looking very promising too.